COVID-19 Notice

Sales & Service Are Open

Donnelly Ford Lincoln is committed to your safety during the coronavirus (COVID-19). We are monitoring the situation as it develops. We are closely following the Public Health Agency of Canada (PHAC), the provincial government and the City of Ottawa. We will adjust accordingly. If you have any questions please do not hesitate in reaching out to us by phone or email. Lending a hand to take care of one another, Be safe. Thank you.



All persons entering or remaining in Donnelly Ford Lincoln must wear a mask that securely covers the nose, mouth and chin as required by the Médical Officer of Health under the authority of the (EMCPA).

Toutes les personnes qui entrent ou resent dans ces locaux doivent porter un masque qui couvre solidement le nez, la bouch et le menton, comme l’ exige la Mdecin chef en santé publique en vertu de la Loi sur la protection civile et la gestion des situations d’urgence.


Donnelly Automotive Group showrooms are open with physical distancing and capacity limits in place. Sales can also be done online or by appointment at (613)-733-6931 . We are also offering a non-contact option for servicing your vehicle. Park your vehicle in front of service, drop your keys in the drop box, and call our service team at (613)-260-6156 to speak with an advisor.



As a precaution, we ask all customers and employees who enter the dealership to disinfect their hands with hand sanitizer and maintain social distancing. Face masks must be worn at all times while in Donnelly Automotive Group. 


All visitors to the dealership must complete the Corona-virus (COVID-19) Questionnaire before entering. The purpose of the questionnaire is to create a database of individuals attached to the dealership for future communication but more importantly to serve as a pre-screening of all who wish to work or visit the dealership. There are 3 key questions as to recent travel, symptoms and exposure to anyone with Covid-19 which all are asked to answer.