COVID-19 Notice

Donnelly Ford Lincoln is committed to your safety during the coronavirus (COVID-19). We are monitoring the situation as it develops. We are closely following the Public Health Agency of Canada (PHAC), the provincial government and the City of Ottawa. We will adjust accordingly. If you have any questions please do not hesitate in reaching out to us by phone or email. Lending a hand to take care of one another, Be safe. Thank you.


Our Showroom Sales are OPEN. Please call (613) 733-6931 to book an appointment. Sales can still be conducted over the phone and/or Online.

Sales: Monday to Thursday 8:30am - 8:00pm
Friday  8:30am - 6:00pm
Saturday 8:30am - 5:00pm

Service: Monday to Friday 7:00am - 6:00pm
Saturday 8:00am - 4:00pm


No need to cancel your service appointment. We are offering a non-contact option for servicing your vehicle. Park your vehicle in front of service, drop your keys in the drop box, and call our service team to speak with an advisor. (613) 260-6156. All Test Drives and Customer Service vehicles are disinfected in and out with medical grade disinfectant.


We are limiting accesses at all locations. Some doors at each location will be locked. Please enter through the unlocked door only. Please enter through the front showroom door and complete our COVID-19 Questionnaire.


As a precaution, we ask all customers and employees who enter the dealership to wash their hands with either water and soap or hand sanitizer and maintain social distancing.